Policies and Rules
By staying at our property, you are agreeing to the following rules. These rules exist for the safety, security, and comfort of our guests and the protection of the property.
General
Don't Be That Guy - Nobody Likes That Guy
The above rules should be straight-forward and easy to follow for 99% of guests. For those who choose to break the rules, please be aware of the following:
We have almost never had to take any of the above actions (less than once per every 500 guests) and certainly don't ever want to. Please follow our simple rules and don't trash the place, so everyone (you, the other guests, our housekeepers, and your hosts) can have a 5 star experience. Thank you!
Payment Policy
When making a reservation, guests are required to provide payment in accordance with the following schedule: For reservation made more than 7 days prior to the check-in date, 50% of the total reservation cost must be paid at the time of booking, with the remaining 50% due 7 days before check-in. For reservations made less than 7 days before check-in, the full reservation cost will be charged at the time of booking.
Cancellation and Refund Policy
We understand that circumstances can change and guests may need to cancel their reservation. To facilitate this process, we have established the following cancellation and refund policy:
Guests who cancel their reservation more than 30 days prior to their scheduled check-in date will receive a full refund of the initial 50% payment made at the time of booking, less approximately 3% of the payment amount to cover non-refundable credit card fees. Guests who cancel their reservation between 7 and 30 days before check-in will not receive a refund of the initial 50% payment, but will not be charged the remaining 50% balance due 7 days before check-in, thereby receiving a 50% refund of the total reservation cost. Cancellations made within 7 days of the check-in date are non-refundable.
We hope that this policy is clear and transparent, and we encourage guests to contact us with any questions or concerns they may have prior to booking. We are running a small business and are not able to make exceptions to this policy to provide larger refunds if you need to cancel your reservation within 30 days of your arrival date for any reason, including due to any weather-related events, Covid-19, family emergencies, etc. It is also our policy to not accept any reservation change requests made within 30 days of your arrival date that involve moving your reservation dates into the future.
We strongly recommend that you obtain Travel Insurance for your trip in case of any unforeseen circumstances that could lead to you needing to cancel your reservation. A simple online search for "travel insurance" will provide you with many options.
Pricing
A note about pricing: You may notice that our daily rate fluctuates as you browse through our availability calendar. This is because we use a third-party software that automatically updates our listings' prices to ensure they remain competitive and stay BELOW the market rate for comparable properties in the area. Daily prices change due to season, area hotel occupancy rates, last minute availability, and so on. We use this tool to ensure our prices are fair, and doing so leads to us having close to full occupancy all year long.
The room prices posted on this website are our minimum nightly rates for each room, exclusive of cleaning fees and taxes.
What's with the "Cleaning Fee" anyway?
Because we do not offer daily housekeeping service, we pay our housekeepers to turn rooms over once per reservation. In order to fairly pass this cost on to our guests, we only charge a cleaning fee once per stay. Yes, we could simply include this cost in our nightly rates, but then guests who stay for more than one night would be overpaying.
For example, if the nightly rate for your stay is a hypothetical $100 per night plus a $75 cleaning fee, instead of a $175 nightly rate with no cleaning fee, the cost of a one-night stay is $175 (plus taxes) either way. But if guests book a two-night stay, their total becomes $275 instead of $350 when the cleaning fee is charged separately from the nightly rate. A five-night stay would cost $575 instead of $875! We structure our pricing this way to save our guests money by charging them fairly, rather than penalizing them for longer stays.
Items Left Behind
Please double and triple-check your room prior to leaving to make sure you have not left any personal items behind. Anything left in the unit after you check out will be discarded unless it it obviously something of value. If you do leave something of value behind, please contact us immediately so we can notify our housekeeping team. They charge $25 to return items left behind, which includes up to $10 of postage and packing materials. For any larger items that require additional postage, the cost to return them to you is $20 + exact postage.
And now, a message from our Lawyers...
LIABILITY
You as the guest shall indemnify and hold harmless the property host against any and all claims of personal injury or personal property damage or loss arising from the use of the premises, regardless of the nature of the accident, injury or loss. Also, expressly recognize that any insurance for property damage or loss which the host may have does not cover your personal property. Your agreement to stay on the premises represents your agreement to these terms.